It was Monday March 16, 2020. Our hospital had received seriously ill patients with Covid-19 from the hospital near the rehab facility that was the epicenter of the outbreak. The Friday before, my pool closed due to the outbreak. Around 10 am, my manager went from cubicle to cubicle to send us all to work from home. Five years later, we’re still doing so.
While remote working may have protected us from getting the virus in the office, it has produced a plethora of other consequences. Isolation from coworkers has been the major one. Instead of just walking down the aisle to ask a question, you have to email or text to set up a virtual meeting. There’s no such thing as a chance encounter in the elevator or an impromptu conversation in the break room or bathroom. People get married, have babies, leave jobs, retire, or even die without much acknowledgment. This lack of recognition contributes to the decline in company culture and cohesion.
Along with isolation, technical glitches can disrupt workflow. The remote login may not work. Upgrades to hardware or software may be slow or non-existent. If there’s a problem with hardware, no computer person will make a house call to swap out a monitor or mouse that’s not functioning. You either have to drive somewhere to pick up the new item or wait on a delivery.
Will we go back to working in the office, at least part time? Probably not. There had been talk after a year or two of “hotel spaces”, where employees sign up to occupy desks for two-hour stretches. That time limit was impractical for our purposes; in addition, there was no space available to set up these desks. This runs counter to many private companies that are forcing employees to return to the office for at least three days a week or risk losing their jobs. So we’ll be working from home until we retire.
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